I’m glad that you’re not with them anymore. They’re absolutely terrible!

Forbidden You don’t have permission to access / on this server. And
oher words more.. Something about apache.. i don`t remember what…
port 80.. etc..

I was go and connect my self on 3ix chat and I was speak with the Agent. She was doing i don`t know what and i was able to see this.

http://800pixeli.wordpress.com/files/2009/09/xxxed1.jpg
I was tell to the Agent that where i was put “Here must be the picture”, is missing the picture.

She was left me alone. She was close the chat. I was connect again. Another Agent. Tell him again all the story.

Later, I was connect with my FTP on my site and i was see that inside
of public_html is missing the folder called “images”. I was understand
that someone, was deleted all my pictures. Thats why the site shows
just thumbnails pictures, and the 900 pixeli picture, not. So, I was
go again to the 3ix live chat, and this time I was speak with “Eric”.
She was restored my site i guess and everything was fine.

But with the FTP i was go inside of this folder images. I was see that
inside i have a new one, called CityBanckOfAmerica.com.
I was tell this to Eric. Because never in my life i was uploaded this
folder in my site. It was not mine!!! Someone was put this inside of
my public_html. Maybe, the same person was changed my database 2 weeks
ago. I don`t know. Because I don`t understand how this thinks are
working.

Eric was deleted this folder and she was see that the folder from
public_htrml, called “images” haves chmod 777 permission activate. And
she was explain me that I don`t need to make this folder writable!
Eric was change the permission to 0755 for images and thumbnails
directory. Maybe this is the way used by the “strange person” to put
inside of this folder, another one called CityBanckOfAmerica.com.

On this afternoon (18.09.2009) I connect myself in to admin.
http://www.zambrean.com/admin/ and on General Info i was read this:

http://800pixeli.wordpress.com/files/2009/09/zambrean-com_error.jpg

So, if the Image Directory is not writable, i`m not able to upload any images. If I make 777, someone is try to.. hack me? i guess that City Banck Of
America is a Bank, no? What was doind this “site” inside of my site?
And who was make my site “Forbidden You don’t have permission to
access / on this server”. ???

Finaly, today 19.09.2009, after one year, 3ix was reset my account losing all my work. I was begining install again the Pixelpost. But after some minutes i was see this:

http://800pixeli.wordpress.com/files/2009/09/shit.jpg

I was connect again to ask if they can give me the word, that if i will instal again all, i will not loose again everithing.

And this is what was happening: Is a copy – paste from the chat:

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationYou are now connected.

24×7Live: Welcome to 3iX live chat, my name is James, please hold for a moment, I am reviewing your question.

24×7Live: Welcome to 3iX live chat, my name is Susan, please hold for a moment, I am reviewing your question.

Me cambia cada dos por tres de Agent. Asi que siempre tengo que empezar de nuevo y decir que es lo que quiero. Y como no es en español.. pues cuesta.

zambrean: hello

zambrean: i read on internet that 3ix is

zambrean: 3ix is the worst hosting company I ever used. They kept disconnecting my sites because of ‘high server load’ and they did nothing to isolate the cause. They just kept on suspending my account, and when I asked about their explanation, they just said ‘your site is causing high server load’. I asked them to fix and apparently, after a week of series of chat support to them, they can’t fix their own freaking server.

zambrean: is that true?

24×7Live: Ok

24×7Live: We are terminating your hosting account from server

24×7Live: You can host it elsewhere

……………………………..

Nothing more.

What to do?

Nah, it was appalling service and I’m impressed that you managed to deal with those people without exploding! Thank you very much for all your efforts to get my site back up and running again

xxx